INTRODUCTION

At Kicap Bentong Sdn Bhd, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. INFORMATION WE COLLECT

   • 1.1. Personal Information
     

     
     We may collect the following personal details:
     • Name
     • Email address
     • Mailing address
     • Phone number
     • Payment information

   • 1.2. Non-Personal Information
     

     
     We may also collect:
     • Browser type
     • IP address
     • Pages visited on our website
     • Time and date of visit
     • Referring website
2. HOW WE USE YOUR INFORMATION

   • 2.1. Purpose of Use
     

     
     We use your information to:
     • Process and fulfill your orders
     • Communicate with you about your orders, our products, and promotions
     • Improve our website and services
     • Personalize your experience on our website
     • Prevent fraudulent activities
3. DATA SECURITY

   • 3.1. Protection Measures
     

     
     We implement a variety of security measures to maintain the safety of your personal information:
     • We use encryption to protect sensitive information transmitted online
     • Access to personal data is restricted to authorized employees for specific tasks only
4. SHARING YOUR INFORMATION

   • 4.1. Third-Party Disclosure
     

     
     We do not sell, trade, or transfer your personal information to external parties, except for trusted partners who help us operate our website, conduct business, or serve you. These partners are bound to confidentiality.
     
     We may also release your data if required to:
     • Comply with the law
     • Enforce our website policies
     • Protect our or others’ rights, property, or safety
5. COOKIES

   • 5.1. Usage of Cookies
     

     
     We use cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognize your browser and remember preferences.
     
     You may disable cookies in your browser settings, but doing so might limit your access to certain features of our website.
6. YOUR CONSENT

   • 6.1. Agreement
     

     
     By using our website, you consent to this Privacy Policy and agree to its terms.